Strategic Plan
The purpose and goal of Centacare New England North West is to work together and make a difference in people’s lives. We strive to be the leading and most trusted provider of social and community services in the New England North West region.
Our strategic direction is:
To families, individuals and community wellbeing while maintaining the organisational mission and values
We aim to provide client focussed services while responding to community demand. We work to empower families, individuals and communities by educating, supporting and enhancing a person’s wellbeing.
To create better experiences for people using Centacare’s services
We aim to provide equity to service access and through a stringent evaluation process we continually work to ensure client satisfaction.To ensure transparent effective cost and management strategies are employed
We aim to provide a transparent service for all of our stakeholders as we value their feedback into our future direction.To build a skilled and valued workforce
We aim to have a professional and qualified staff. We provide training opportunities to guarantee that our staff are able to develop and maintain skills.To prepare for risk and opportunity
We aim to have appropriate strategies in place to respond to risks and opportunities which exist within our organisation and the communities we provide services to.To build and strengthen regional partnerships within the Diocese geographic
We aim to develop partnerships with community members and services which allow us to ensure regional strengths. We work to have strong communication systems between networks and enhance community and individual empowerment.