Personal Support Program – PSP

NB Please note all Centacare offices and services will be closed from COB Friday 21 December 2007 until Wednesday 2 January 2008 

Helping you make the right choices

If you need help:

• Dealing with other people, even family and friends

• Dealing with money/financial issues

• Finding somewhere to live

• With your mental or physical health

• With how you feel about yourself

• With drugs, alcohol or gambling

• Keeping on the right side of the law

• Finding a job

• Coping with the pressures of every day life

Centacare’s staff are here to help you through your problems. When you enter the Personal Support Program, the direction you take will be based on the choices YOU make with the guidance, assistance and support of your Case Manager.

If we cannot provide the specific services you need from within our organization we can help you access programs through our links with other organizations in the community.

5 Simple Steps to help YOU Make the Right Choice

Step 1

Talk to Centrelink about getting a referral to the Personal Support Program (PSP).

Step 2

Call us to have a chat and organize a time for an appointment. Or, you can come and see us at the office to set up a time to meet. If you can’t meet us at our office then we can try to arrange to meet somewhere else. If you are having problems getting transport to the meeting, then we can try to help you out with that too.

Step 3

One of our friendly staff will be introduced to you as your Case Manager. He/she will talk with you to find out what challenges you are trying to deal with.

Step 4

He/she will discuss with you a number of ways we can help you. If we do not offer the particular service you need we can introduce you to people who do. Your Case Manager will still remain your main source of guidance and support.

Step 5

We will try to arrange a regular contact time with you but feel free to contact us anytime you need to. We will then continue to work with you towards the goals YOU have set.

Remember ...

When you decide to choose PSP you can be sure that you will meet friendly people ready to help you every step of the way.

Armidale       Centacare New England North West

                        2/150 Rusden Street, Armidale 2350

                        Phone: 02 6771 3399

                        Fax: 02 6771 5747

                        E-mail: armidale@centacarenewengland.com

Centacare - Working together to make a difference in people's lives